Refund policy
(a) Products and the prices and terms of payment are offered by
us in our sole discretion and are subject to modification by us
from time to time by posting new, modified, or additional
offerings, structures, prices or terms on the Website.
(b) We will use our commercially reasonable efforts to fill your
orders but do not guarantee the accuracy or completeness of any
information on or associated with the Website including prices
advertised at locations other than the Website, product images,
specifications, availability, and services displayed on, offered
for sale, or sold through the Website. We and our vendors and
suppliers each reserve the right to discontinue the sale of
products at any time without prior notice to you.
(c) Prices and information on the Website may vary from
advertised prices and information located elsewhere. All prices for
products are payable in United States Dollars, are valid and
effective only within the United States, and do not include sales
taxes which, if applicable, will be added to your total invoice
price. You are solely responsible for the payment of state and
local sales or use taxes that may apply to your order.
(d) This clause is in accordance with the Consumer Protection
(Distance Selling) Regulations 2000. If you are not satisfied with
your purchase on the Website, you may return it to us in its
original condition within 14 business days and we will provide a
refund after receipt of your purchase. This refund will cover the
initial cost of the purchase and delivery but not any delivery
charges incurred by you on returning the purchase to us. If your
purchased product is damaged or we have delivered the incorrect
product, we will also refund your delivery costs.
To make a return you must send back the product securely
wrapped, along with your packaging slip and a letter or email
giving the reason for your return to the following
address:
UK/EU Returns
Body Back
2nd Floor
87 Whiteladies Road
Clifton, BS8 2 NT
US Returns
Body Back
10 Universal City Plaza, Ste. 2000
Universal City, CA 91608
Email: returns@body-back.com
Telephone: (508) 657-4856
